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Israel
Position ID: 79.903

Help Desk Technician

888 group, is one of the world’s most popular online gaming companies. We are offering a great opportunity to join our Help Desk team.

As a Help desk technician at 888 you will be responsible for:

  • Working with our Helpdesk Ticketing System
  • Installing, configuring and troubleshooting computer software as well as secure mobile software
  • Assisting and instructing employees in using different software
  • Create proper documentation, diagrams and other detailed instructions in order to help other employees make the best of new technologies
  • Install, configure and deploy workstations for new employees/broken workstations
  • Checking security software installed on workstations
  • Assisting and instructing employees regarding installing and using new devices/meeting rooms devices
  • Troubleshooting, optimizing and configuring Proxy server
  • Troubleshoot computer hardware
  • Install and fix printer issues

This job is for you only if you have:

  • Have previous experience (at least 2-3 years) with managing Active Directory in a large Company
  • Knowledge and Managing Email box under Exchange
  • Have previous experience in working with Skype business (Both as a service provider and an end user)
  • Knowledge with Internet connection, IP protocol, Switches Home routers, Wi-Fi connection, and other network infrastructure
  • Have experience in working within a development environment
  • Service oriented, a true team player

You might also have:

  • Graduated from a Technician Course
  • MCSE course
  • Any other IT courses
POSITION | Help Desk Technician | Position ID: 79.903

Privacy Policy

The candidate consent that the information in this Candidate Application and any personal information concerning him/her which is obtained by the Company or from other sources, will be held and managed by the Company or on its behalf, and that the Company shall be entitled to use and transfer such information to third parties, including Company’s affiliates, business partners or contractors/service providers, in Israel or abroad, to the extent required while maintaining your right to privacy. The Company undertakes that the information will be used, and transferred for the purposes related to the recruitment process, including assessment of your qualifications against our work opportunities, verification and reference/background checks, communications with you about the recruitment process and/or your application and/or compliance with applicable laws, regulations, legal processes or enforceable governmental requests.

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